Licensing and insurance: what to check before hiring

Unlike trades such as electrical or plumbing work, window cleaning is not a licensed trade in South Australia. That means there's no license number to check — but it does not mean anything goes. Insurance and safe work practices are what actually matter here.

Why insurance matters

Window cleaning, especially on two-storey homes or commercial buildings, involves working at height and around glass. If something goes wrong — a fall, a broken window, damage to a fixture — public liability insurance is what protects both the business and you as the property owner. A business without insurance can leave you exposed if an accident happens on your property.

Questions worth asking before booking

  • Do you carry public liability insurance?
  • What equipment do you use for two-storey or hard-to-reach windows?
  • Have you got experience with properties like mine (size, age, access)?
  • What happens if something is accidentally damaged during the clean?

A business that answers these clearly and without hesitation is generally a good sign. Businesses like Professional Window Cleaners Adelaide & Adelaide Hills, who mention specific safety training in ropes, travel towers and cherry pickers, are explicitly set up for technically difficult access work.

How we check listings on this site

Every business in our directory is reviewed for a genuine, active Google Business Profile with real customer reviews before being listed. We don't independently verify insurance or safety certifications for every listing — that's still worth confirming directly with the business before booking, particularly for larger or higher-access jobs. If you're a business owner and want to add insurance or licensing details to your listing, you can claim your listing here.

Read our strata & high-rise guide →